Privacy policy

We are pleased about your interest in Raise Labs GmbH!

We offer online services under the name TeachingHero.

Below we inform you about the handling of your personal data when using our TeachingHero websites. Personal data includes all data that can personally identify you.

We process personal data of our users only to the extent necessary to provide and improve our services. Wherever possible, personal data is processed in a pseudonymized or even anonymized manner.

Analog or partially automated processing as well as the supervision of any automated processing is carried out exclusively by appropriately qualified personnel, who are bound by law to comply with all data protection regulations and have been adequately trained.

For security reasons and to protect the transmission of personal data and other confidential content, our websites use SSL or TLS encryption. You can recognize an encrypted connection by the string “https://” and the lock symbol in your browser’s address bar.

The controller responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

The controller for data processing on our websites within the meaning of the General Data Protection Regulation (GDPR) is:

Raise Labs GmbH

Kolonnenstraße 8

10827 Berlin, Germany

E-Mail: data-protection-officer@raiselabs.de

When you use our websites for informational purposes only, i.e., without registering or otherwise transmitting information to us, we collect only the data that your browser transmits to our server (so-called 'server log files').

When accessing our websites, we collect the following data, which are technically necessary for us to display the websites to you:

- The accessed website

- Date and time at the moment of access

- Amount of data sent in bytes

- Source/reference from which you came to the page

- Browser used

- Operating system used

- IP address used (if applicable: in anonymized form)

The processing is carried out pursuant to Art. 6 (1) (f) GDPR based on our legitimate interest in improving the stability and functionality of our websites.

Data will neither be disclosed nor otherwise used. However, we reserve the right to subsequently check the server log files if there are concrete indications of unlawful use.

4.1 Cookies

We use only technically necessary cookies for the use of our websites. Cookies are small text files that are stored on your device. The cookies we use are deleted after the end of your browser session, i.e., after closing your browser. If cookies are set, they collect and process certain usage information such as browser and location data as well as IP address values.

Please note that you can set your browser to inform you about the setting of cookies and decide individually about their acceptance, or to exclude the acceptance of cookies for specific cases or in general. Each browser differs in how it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings.

Please note that if you do not accept cookies, the functionality of our websites may be limited.

4.2 Local Storage

To give you the ability to customize the TeachingHero application to your personal needs and usage habits, we use the so-called Local Storage technology. Data is stored locally in your browser’s cache, which remains even after closing the browser window or exiting the program – as long as you do not delete the cache – and can be read again later. Local Storage allows your preferences when using TeachingHero to be stored and retrieved on your computer.

Third parties have no access to the data stored in Local Storage. The data is not shared with third parties and is not used for advertising purposes.

We use this technology based on our legitimate interest pursuant to Art. 6 (1) (f) GDPR to provide you with the best possible functionality of our application.

When contacting us, only the personal data you provide is collected. This data is stored and used solely for the purpose of responding to your inquiry or contacting you and for the related technical administration.

The legal basis for processing this data is our legitimate interest in responding to your inquiry pursuant to Art. 6 (1) (f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 (1) (b) GDPR.

Your data will be deleted once your inquiry has been fully processed. This is the case when it can be inferred from the circumstances that the relevant matter has been conclusively clarified and there are no statutory retention obligations that require otherwise.

You can register on our websites by providing personal data. Which personal data is processed for registration is derived from the respective input form used.

For registration, we use the so-called double opt-in procedure, meaning your registration is not complete until you confirm it by clicking the link contained in a confirmation email sent for this purpose.

If your confirmation is not received, your registration will be automatically deleted from our database.

The above-mentioned data is mandatory; any other information can be provided voluntarily through our form.

For sending confirmation emails, we use the service Postmark provided by ActiveCampaign, LLC, 1 North Dearborn Street, 5th Floor, Chicago, IL 60602, USA. Postmark processes personal data (such as email addresses and message content) on our behalf to ensure reliable delivery of transactional emails. ActiveCampaign’s privacy policy can be found at ActiveCampaign's official site's official site}.

Your data will not be shared with unauthorized third parties.

If you use our portal, we store your data required for contract fulfillment until you permanently delete your account.

We also store any data you voluntarily provide for as long as you use the portal, unless you delete it earlier.

All information can be managed and changed in the protected customer area.

The legal basis for this is Art. 6 (1) (f) GDPR.

Additionally, we store all content you publish to operate the websites.

Providing the websites with complete user-generated content is in our legitimate interest; the legal basis for this is Art. 6 (1) (f) GDPR.

Google Maps

We use Google Maps (API) by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ('Google'), on our websites.

Google Maps is a web service for displaying interactive (land) maps to visually present geographical information. Using this service allows our location to be displayed and makes navigation easier.

Once you access the subpages containing the Google Maps map, information about your use of our website (such as your IP address) is transmitted to and stored on Google’s servers in the USA.

This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists.

If you are logged into Google, your data will be directly associated with your account. If you do not want this association, you must log out before activating the button.

Google stores your data (even for users who are not logged in) as usage profiles and analyzes them.

Such analysis is carried out in particular pursuant to Art. 6 (1) (f) GDPR based on Google’s legitimate interests in displaying personalized advertising, market research, and/or demand-oriented website design.

You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.

Google LLC, based in the USA, is certified under the U.S.-EU 'Privacy Shield' framework, which ensures compliance with EU data protection standards.

If you do not agree to the transmission of your data when using Google Maps, you can completely deactivate the Google Maps web service by disabling JavaScript in your browser. Google Maps and thus the map display on this website can then no longer be used.

- You can find Google’s terms of use at: Google policies's official site

- You can view additional terms of use for Google Maps at: Google maps' official site

- Detailed information on data protection in connection with the use of Google Maps can be found in Google’s Privacy Policy: Google privacy policy's official site

YouTube

Our websites use YouTube’s embedding function to display and play videos from YouTube, which belongs to Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

The extended data protection mode is used, which, according to the provider, only stores user information when a video is played.

When playback of embedded YouTube videos begins, YouTube uses cookies to collect information about user behavior.

According to YouTube, these cookies serve, among other purposes, to collect video statistics, improve user experience, and prevent abusive actions.

If you are logged into Google, your data will be directly associated with your account when you click a video.

If you do not want this association with your YouTube profile, you must log out before activating the button.

Google stores your data (even for users not logged in) as usage profiles and analyzes them.

Such analysis is carried out pursuant to Art. 6 (1) (f) GDPR based on Google’s legitimate interests in displaying personalized advertising, market research, and/or demand-oriented website design.

You have the right to object to the creation of these user profiles, and you must contact YouTube to exercise this right.

When using YouTube, personal data may also be transmitted to Google LLC’s servers in the USA.

Regardless of video playback, a connection to the Google network is established each time this website is accessed, which may trigger further data processing beyond our control.

Google LLC, based in the USA, is certified under the U.S.-EU 'Privacy Shield' framework, which ensures compliance with EU data protection standards.

Further information on data protection at YouTube can be found in the provider’s privacy policy: YouTube privacy policy's official site

Under applicable data protection law, you have comprehensive rights (rights of access and intervention) with regard to the processing of your personal data, which we inform you about below:

- Right of access (Art. 15 GDPR):

You have the right to request confirmation as to whether personal data concerning you are being processed; if so, you have the right to access these data and obtain further information and a copy of the data as provided by law.

- Right to rectification (Art. 16 GDPR):

You have the right to request the completion or correction of inaccurate personal data concerning you.

- Right to erasure (Art. 17 GDPR):

You have the right to request that personal data concerning you be erased without undue delay, provided that there are no statutory retention obligations or other legal reasons for processing that prevent this.

- Right to restriction of processing (Art. 18 GDPR):

You have the right to request restriction of processing of your personal data where the accuracy of the data is contested by you, the processing is unlawful but you oppose deletion, we no longer need the data but you require it for the establishment, exercise, or defense of legal claims, or you have objected to processing pursuant to Art. 21 GDPR.

- Right to data portability (Art. 20 GDPR):

You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format or to request transmission to another controller.

- Right to withdraw consent (Art. 7 (3) GDPR):

You have the right to withdraw consent you have previously given for data processing at any time with effect for the future. In the event of withdrawal, we will immediately delete the affected data unless further processing is permitted on another legal basis.

- Right to lodge a complaint (Art. 77 GDPR):

You have the right to lodge a complaint with a supervisory authority, in particular in the member state of your habitual residence, place of work, or place of the alleged infringement, if you believe that the processing of your personal data violates the GDPR.

The retention period for personal data is determined based on the respective statutory retention period (e.g., commercial and tax law retention periods).

After the period expires, the corresponding data is routinely deleted, provided it is no longer required for contract performance or initiation and/or there is no legitimate interest on our part in further retention.